I do see how they'd find it bothersome. Imagine what it must be like that the situation before was: "Oh no my baggage is lost!" "Oooh that's rough! We'll let ya know!" then nothing.
Where now what it might be like is: "Oh no my baggage is lost at XYZ airport at your terminal" and that accountability is somewhat forced now because they can't just say it wasn't found or it is 'in transit' when it really isn't.
Where now what it might be like is: "Oh no my baggage is lost at XYZ airport at your terminal" and that accountability is somewhat forced now because they can't just say it wasn't found or it is 'in transit' when it really isn't.