Comment by azinman2

It’s always a mixed bag, but with the increase in work-from-home culture will come with a number of down sides for society - loneliness, a significant drop in weak bonds which significantly shrinks one’s social networks, local economic shrinkage as support businesses close (janitors, lunch spots, suppliers, etc), and a loss of general sense of belonging or even loyalty to your employer. Of course there are many obvious upsides which I’m sure HN readers will quickly defend and say they’d never be anything but remote again. That’s great when you have a choice, but when you’re a call center worker you have a low likelihood of having so much choice and autonomy over your not-quite-white-collar life. As far as a call worker goes, the inability to easily commiserate with coworkers on shitty calls, even between calls, I’m certain will lead to higher attrition and lower happiness. Humans need social support.