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Comment by byteofbits

As a business customer, we have a dedicated account manager and customer support engineer who in the worst instance any member of our incident response team could ring directly.

We also work with a Google Cloud Partner that we maintain out of band communication with who would be able to mediate account restoration.

All in all, I do not think a business account faces this risk at all and it’s largely a narrative developed from their consumer business where humans are hard to reach.

parent byteofbits 4 years ago

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