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Comment by peterkos

I recognize that it could be a helpful and rigorous experience in sales, but most car people I've gone to across dealerships have tried to guilt trip and lie to me to get me to spend more money than I have. As a student paying full in cash, I was pushed ruthlessly despite firmly saying no, and ultimately I got my car somewhere else.

It reminds me how Best Buy used to have horrible customer experience, it was all commission-based, and you would be hounded when first walking in the store. Then Apple came along with the model of "don't force someone to do anything, and the right product for them might not be in the store, and that's fine". (Notably, Best Buy seems to have gotten better since.)

parent peterkos 4 years ago

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