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Comment by d2wa

Dear John. What am I — as a normal human being/end-user — supposed to do in this situation? People can’t do anything without any information about why they’re blocked. Who do you contact? Where do you go? What to do? The challenge page doesn’t help the end user understand why this is happening to them. It’s okay if you only see it for two seconds. But the page stays on screen for over a minute. When this happens for every website — what do you do? You’d be furious if this had happen to you. I’m just trying to read my online comics and lookup some stuff about some interests and hobbies. It reduced my quality of life/sanity for a week. The last two days, I started worrying that this was going to be the new normal. I even looked into swapping ISP to get a new IP address.

PS: I love all the innovation and engineering stuff you guys regularly share on the Cloudflare blog. It’s [almost] always an interesting read. Even though I’m no fan of the massive centralization your company has caused.

parent d2wa 4 years ago

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