Hey everyone,
My first ask HN. I have worked in tech for over 20 years. One thing I am truly awful about is troubleshooting. Sometimes its obvious, ie the log or error message tells you what you need to do. Otherwise, Yes, I usually get there in the end but it's a long, drawn out process.
I am best at designing and implementing, not troubleshooting.
It's not that I don't understand the products I use every day. It's just my ASD (Autism) afflicted mind doesn't follow norms and paths (for example, the chop method of deduction) but jump from a to b, to f, to p, to b. Sometimes a semi-obvious fix can take me days to get there.
For example, a coworker fixed a semi obvious issue in twenty minutes today that took me hours and never got sorted because, well, I am not good at troubleshooting. It is something that does hold me back and need to try and fix.
How can one learn to become good at troubleshooting, if it learnable?
My first ask HN. I have worked in tech for over 20 years. One thing I am truly awful about is troubleshooting. Sometimes its obvious, ie the log or error message tells you what you need to do. Otherwise, Yes, I usually get there in the end but it's a long, drawn out process.
I am best at designing and implementing, not troubleshooting.
It's not that I don't understand the products I use every day. It's just my ASD (Autism) afflicted mind doesn't follow norms and paths (for example, the chop method of deduction) but jump from a to b, to f, to p, to b. Sometimes a semi-obvious fix can take me days to get there.
For example, a coworker fixed a semi obvious issue in twenty minutes today that took me hours and never got sorted because, well, I am not good at troubleshooting. It is something that does hold me back and need to try and fix.
How can one learn to become good at troubleshooting, if it learnable?