Why should it be illegal? Why are you entitled to usage of Twitter and to the time of their employees? How much do you pay per month and what does your contract say?
Anyways, I sympathize - I think generating outrage on HN is about your best option. But let's not talk about illegality here, it's still a free service. You're not going to get free human time from any other kind of company, so why should internet companies give it to you?
Anyways, I sympathize - I think generating outrage on HN is about your best option. But let's not talk about illegality here, it's still a free service. You're not going to get free human time from any other kind of company, so why should internet companies give it to you?