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Tell HN: Otter.ai bot recording meetings without consent

I occasionally use Otter.ai to transcribe when I'm multitasking. Recently they made an update, which I carefully opted out of, to automatically join every meeting through my Google Calendar and transcribe it. Screenshots prove I had the feature disabled.

The bot proceeded to join two confidential meetings on my behalf and record the whole thing, then email every member an absurd, inaccurate "outline" after.

I am not much of a privacy person but I feel completely abused in this situation. I have opened a support ticket with screenshots but there is no response, and according to Twitter they are essentially not reviewing tickets from free users at the moment.

So just a heads-up to the HN community!

Are there other, more privacy oriented transcription services anyone can recommend?

612 points arcticfox 4 years ago 176 comments

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