Key point:
“It’s a voluntary program,” Emmett Romine, vice president of customer solutions and innovation at Xcel, told local news station KMGH-TV. “Let’s remember that this is something that customers choose to be a part of based on the incentives.”
This is fairly common with other utilities as well, my local utility did the same thing a few years ago.
This is fairly common with other utilities as well, my local utility did the same thing a few years ago.