Comment by WorldMaker

From what I saw, that was indeed one of the more common complaints about Windows 8. Nobody could find printers and thought Windows 8 didn't support printers because Windows 8 merged everything to just "Devices" (and the short-lived Devices "charm" as an intended one-stop print shop/"universal Print button", RIP). It didn't help that Windows 8 tried to at the same time update the ancient Windows Printer driver model and remove some of the worst habits of Printer driver vendors (background apps that are always running, bespoke updaters, weird unregulated UI extensions to Win32 common dialogs via backdoor hacks, etc) so there was some Manufacturer-encouraged hysteria that Windows was moving too much cheese on Printers and coming to take people's beloved Printers away (which did result in Microsoft killing that nicer printer driver stack initiative of Windows 8 and its user-focused experience).