I am taking a look at the comments on this thread and im astonished. HN is full of intelligent, self-reliant people and yet, all throughout this thread I see so many users trashing people for complaints about price and service quality from Apple.
So many users here have had obviously bad experiences with Apple Care and Apple Repair Services, why is it so hard to believe them? Also, why is it so hard to imagine that Apple is making some mistakes in their repair model?
Commenters defending Apple here - they dont care about you at all, they dont need the assistance from you in defending them, and you dont get a discount for doing so, so what is your motivation for doing it? It is clear this 'Self Service Repair' model is designed to prevent independent repair shops from making money, therefore eliminating them. In what way is this good for the consumer?
So many users here have had obviously bad experiences with Apple Care and Apple Repair Services, why is it so hard to believe them? Also, why is it so hard to imagine that Apple is making some mistakes in their repair model?
Commenters defending Apple here - they dont care about you at all, they dont need the assistance from you in defending them, and you dont get a discount for doing so, so what is your motivation for doing it? It is clear this 'Self Service Repair' model is designed to prevent independent repair shops from making money, therefore eliminating them. In what way is this good for the consumer?