Comment
Comment by jupp0r
What happens when a Chromebook or your MIL-SPEC LG laptop breaks? The possibility to even get a repair done in a matter of days was what kept me with Apple so far. When you have to rely on a device being available (or suffer economic losses as a consequence) I don't really see any alternatives right now to Apple. Worst case is you could buy a new device and restore your backup.
In the past, the only comparable service was IBM's on site technician service where they'd send out somebody in a van full of replacement parts to repair your ThinkPad on site.