With all respect, it is not obviously false. You should take a look at our whitepaper: https://anysphere.co/anysphere-whitepaper.pdf (the figure on page 2 might be helpful). To my knowledge, no other communication platform provides complete metadata privacy like we do. I would love to be disproved here though! It would be awesome if other completely private communication tools exist.
I do agree that there is a general problem where companies make hyperbolic claims, especially when it comes to security/privacy. For example, “zero trust” has been abused by so many people that even in the cases where it might apply, you cannot say that it applies to you because the term has lost its meaning. In our case, users do not need to place any trust in our servers, but we decided not to call it “zero trust” because people have taken it to mean “trust your employees less” or something else similarly outrageous.
If you have any suggestions for how we can improve our messaging here I’d love to take them. In other words, how could we convey that we are indeed the only completely private communication platform, without provoking a reaction similar to yours?
I do agree that there is a general problem where companies make hyperbolic claims, especially when it comes to security/privacy. For example, “zero trust” has been abused by so many people that even in the cases where it might apply, you cannot say that it applies to you because the term has lost its meaning. In our case, users do not need to place any trust in our servers, but we decided not to call it “zero trust” because people have taken it to mean “trust your employees less” or something else similarly outrageous.
If you have any suggestions for how we can improve our messaging here I’d love to take them. In other words, how could we convey that we are indeed the only completely private communication platform, without provoking a reaction similar to yours?