This is not what empirical measurements show. It is referring to a minimum internal benchmark, rather than what actually happens. (source: work there)
If you're getting shadow banned somewhere, it is typically either the site itself or their CDN or bot management providers that is sending you into a challenge loop; hCaptcha doesn't control the behavior in those scenarios.
If you're getting shadow banned somewhere, it is typically either the site itself or their CDN or bot management providers that is sending you into a challenge loop; hCaptcha doesn't control the behavior in those scenarios.