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Comment by vemv

If it was, say, a $30000 charge I could give Stripe the benefit of doubt, but $3300 is a pretty ordinary amount for any retailer. Could be e.g. a laptop sale, or three phones?

When I see Stripe's apology here it will not be enough for me - not at least without a detailed blog post / postmortem.

Until/if that moment happens, I'll regard Stripe as an untrustworthy entity and will recommend doing the same to do anyone I do business with.

Zero tolerance for Google-style algo-decisions and stonewalling.

parent vemv 4 years ago

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