When using a new product, there are 2 types of information in the docs
1. Guides: Information that helps you implement the product / try it out
2. Education: Information that helps you understand the product, what it does, why its good etc
When you're browsing a product for the first time, what do you think should be a good balance between these two?
1. Guides: Information that helps you implement the product / try it out 2. Education: Information that helps you understand the product, what it does, why its good etc
When you're browsing a product for the first time, what do you think should be a good balance between these two?
Which companies do you think get this most right?