A wonderful vignette. Note how Einstein structured the dialogue and interaction to find out the extent and nature of the problem, then help the listener.
On an only vaguely related topic, I strongly recommend this video by Evelyn Glennie, a deaf percussionist:
On an only vaguely related topic, I strongly recommend this video by Evelyn Glennie, a deaf percussionist:
How to truly listen https://www.youtube.com/watch?v=IU3V6zNER4g