Ask HN: Why are the FAANG tech support forums often useless?
Examples of tech/customer support forums that are useless:
- Apple (see [1])
- Microsoft (see [2])
- Google (see [3])
I often find better answers on SO, SU, and other stack websites. Hell, even independent blogs have better solutions. Why, then, can't these giant companies improve the quality of their forums?
- Apple (see [1])
- Microsoft (see [2])
- Google (see [3])
I often find better answers on SO, SU, and other stack websites. Hell, even independent blogs have better solutions. Why, then, can't these giant companies improve the quality of their forums?
[1]: https://www.reddit.com/r/iphone/comments/1nwpum/why_are_the_official_apple_forums_so_unhelpful/
[2]: https://www.reddit.com/r/windows/comments/g2nazh/has_anyone_ever_found_a_useful_answer_in_the/
[3]: https://support.google.com/groups/thread/126332371?hl=en