Earlier it was Schiphol, now Heathrow... I wonder why there's such an issue with airports.
Of course the direct answer is "inadequate staff" but the next question is why is that so much more now? Why aren't the airports doing more to entice workers like perhaps better benefits, pay or flexibility? Are airports already operating at thin margins? (If anyone from the aero industry could comment that would be great!) Did they overestimate the downturn due to covid? Are traffic volumes legitimately larger than what was expected/predicted in 2022 (even ignoring covid's drop)?
Of course the direct answer is "inadequate staff" but the next question is why is that so much more now? Why aren't the airports doing more to entice workers like perhaps better benefits, pay or flexibility? Are airports already operating at thin margins? (If anyone from the aero industry could comment that would be great!) Did they overestimate the downturn due to covid? Are traffic volumes legitimately larger than what was expected/predicted in 2022 (even ignoring covid's drop)?