The old school taxi business has built up a massive reserve of consumer dissatisfaction to the point of blind hatred. Uber/etc disruption generated so much consumer goodwill because they demonstrated clearly superior features/advantages/benefits.
When someone pops your bully in the nose, you don't care if it was a cheap shot.
Of course that is short sighted and today's hero can easily become tomorrow's bully.
When someone pops your bully in the nose, you don't care if it was a cheap shot.
Of course that is short sighted and today's hero can easily become tomorrow's bully.