The claim wasn’t that there was an increase in control beyond that which you acknowledge (improved granularity) - it was about how that new power will be used.
It could be used to avoid unnecessarily inconveniencing customers, as you suggest, or it could be used to improve the strength of utility companies’ positions in disputes. Perhaps both?
It could be used to avoid unnecessarily inconveniencing customers, as you suggest, or it could be used to improve the strength of utility companies’ positions in disputes. Perhaps both?