The explanations like banner blindness, etc. make sense to me, but I think there's still a problem in our society or species in general that people simply do not read things thoroughly. And when confronted with a problem, instead of going back and reading things thoroughly, they blame someone else.
How many of us software engineers have had this exact experience: Someone runs into an issue with your software that can't be papered over because of inherent complexity, and they report the problem to you. You tell them the solution, and they tell you it should be documented. You tell them it is documented, and you even tell them where. They tell you it should be more prominent.
I've had this happen where the warning was in bright red, bold letters at top in a separate box that said "WARNING!" but even after I sent them the link telling them it was documented, they still didn't see it.
I'm sure this banner could improved. I'm not sure the problem could have ever been avoided or solved entirely.
How many of us software engineers have had this exact experience: Someone runs into an issue with your software that can't be papered over because of inherent complexity, and they report the problem to you. You tell them the solution, and they tell you it should be documented. You tell them it is documented, and you even tell them where. They tell you it should be more prominent.
I've had this happen where the warning was in bright red, bold letters at top in a separate box that said "WARNING!" but even after I sent them the link telling them it was documented, they still didn't see it.
I'm sure this banner could improved. I'm not sure the problem could have ever been avoided or solved entirely.