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They start at a lower amount and then increase it until they have the required people. The lower and upper bound on what they can offer first appeared in a leaked 2017 memo. 2017 also happens to be the year of the violent removal of someone on a United flight: https://en.wikipedia.org/wiki/2017_United_Express_passenger_...

My guess would be that Delta put this policy into place after the terrible United incident.

parent 27182818284 4 years ago

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