I have (or had as it seems now) a spreadsheet in google docs tracking important business metrics. I was trying to look at it today and got the message:
"We're sorry. You can't access this item because it is in violation of our Terms of Service. If you feel this is in error, please request a review. Find out more about this topic at the Google Drive Help Center."
If I click the request a review I get:
"404. That's an error. Sorry, this item cannot be found or is not available."
This spreadsheet simply had metrics and domains. I find it near impossible it was violating any terms of service unless there is a shadow blacklist of domain names which somehow trigger a file being removed. And I'm left with no recourse to even request a review or get my file back?
I turned on airplane mode on my phone and was able to get an old cached copy, export was only possible as a PDF. So at least I have a slightly stale version of raw data that way.
Even as a paying customer, this is pretty embarrassing and there seems no recourse is possible?
"We're sorry. You can't access this item because it is in violation of our Terms of Service. If you feel this is in error, please request a review. Find out more about this topic at the Google Drive Help Center."
If I click the request a review I get:
"404. That's an error. Sorry, this item cannot be found or is not available."
This spreadsheet simply had metrics and domains. I find it near impossible it was violating any terms of service unless there is a shadow blacklist of domain names which somehow trigger a file being removed. And I'm left with no recourse to even request a review or get my file back?
I turned on airplane mode on my phone and was able to get an old cached copy, export was only possible as a PDF. So at least I have a slightly stale version of raw data that way.
Even as a paying customer, this is pretty embarrassing and there seems no recourse is possible?