OXO products are typically good, but I've found that they have problems with repairability. This is important because high-priced coffee equipment (e.g. coffee bean grinders and drip machines) can cost hundreds of dollars, and repairability is an important feature for manufacturers to justify the higher price of the equipment to customers.
I've found that unlike other manufacturers in the coffee world, OXO typically does not make replacement parts as easy to source, so the solution if an OXO machine breaks is typically to buy a new one. This nullifies any cost savings from going with OXO, versus pricier alternatives (that may also do the job better, while being easier to repair at the same time).
I've found that unlike other manufacturers in the coffee world, OXO typically does not make replacement parts as easy to source, so the solution if an OXO machine breaks is typically to buy a new one. This nullifies any cost savings from going with OXO, versus pricier alternatives (that may also do the job better, while being easier to repair at the same time).