It's not acceptable that Google does not offer support to users

I already knew Google didnt offer email or telephone support to users, but I pretended to not to care about it. Now that I'm in to a real problem that needs support (a conflict caused by Google algorithm that does not allow me to use my account), I found out I haven't any option to ask support to Google. It only redirects me to Community Forum, when people already told me they have no solution for my problem. Let's say it is not acceptable that Google does not provide any form of support. I am pretty pissed about that.