Comment by freedom_dev

Thanks for taking the time to write the suggestions! I work in Europe so the situation is somewhat different here as insurance is used by a very small percentage of patients compared to the US, and I'd say 99% of other offices do not make patients pre-pay, so some of those policies, while probably very good in the US, do not fit our situation very well (the double-booking one I will probably try, though..I've always refrained from it in order to not make patients wait but I guess a little flexibility on both sides is OK).