Reading this I think a friendly email to them will solve it. My business has plenty of customers who forget to cancel, the charge on their credit card statement and go into panic mode. We refund the last charge (it costs a small percentage to do that) and both sides are happy.
Reading this I think a friendly email to them will solve it. My business has plenty of customers who forget to cancel, the charge on their credit card statement and go into panic mode. We refund the last charge (it costs a small percentage to do that) and both sides are happy.