A little empathy would go a long way. Surely "life would go on" if your kids' school closed down, or if your best friends relocated, or if your employer laid you off. But it would be a significant inconvenience, wouldn't it?
She articulates well why losing her account is an inconvenience. We can at least acknowledge that her feelings are valid.
She articulates well why losing her account is an inconvenience. We can at least acknowledge that her feelings are valid.