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Comment by Yeri

(CF TAM here)

All plans come with support. Even the free plans (community, or email, the bot will deflect the request but if you email you're still stuck, you will get a reply _eventually_ (due to heavy support load, it can take a while though).

The correct procedure would be:

* turn off DNSsec on old registrar (and wait a day or two)

* update NS and/or migrate domain

* wait a while and make sure it works

* turn on DNSsec in CF dash and update DNSsec settings in the domain

It's not that DNSsec doesn't work -- it's doing exactly what it's supposed to be doing.

parent Yeri 4 years ago

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