To me, this reads like they are trying to tell you to get lost in nice words. Most likely, you're not spending $1+ mio annually so they just don't care about you or your experience.
AWS is built to support the biggest cloud empires on the planet. If you're not working on that scale, a smaller provider will likely provide much more personal attention, so better support, better tuning, and potentially better bang per buck.
But I wouldn't call AWS collapsing. It's operating as designed. The issue is that too many small companies bought into their "stand on the shoulders of giants" marketing and then convinced themselves that they need planet-scale whatever when really they don't. If you're small and nimble, you want small and nimble solutions, too.
AWS is built to support the biggest cloud empires on the planet. If you're not working on that scale, a smaller provider will likely provide much more personal attention, so better support, better tuning, and potentially better bang per buck.
But I wouldn't call AWS collapsing. It's operating as designed. The issue is that too many small companies bought into their "stand on the shoulders of giants" marketing and then convinced themselves that they need planet-scale whatever when really they don't. If you're small and nimble, you want small and nimble solutions, too.