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Comment by mdb31

Nope, not a caricature. Read, for example https://www.atlassian.com/engineering/post-incident-review-a...

This is held up as a great example of transparent communication. For me, this is true, but only for the meaning of 'transparent' which equates to 'you can see right through it, to the extent there is effectively nothing there'.

But as per the article this comment thread is about, this kind of response apparently the 'professional' state-of-the-art.

Yes, I despair too...

parent mdb31 4 years ago

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