Or your checkout could be Klarna which demands your date of birth... Which I am never going to give to a shop just to purchase a piece of clothing.
But my transaction didn't vanish, it wasn't abandoned, I consciously moved it to a competitor who won't ask me for my date of birth. No money disappeared from the economy, no more was added, it just went to a company that moderates it's demands for data.
And retailer, if I could tell you this I would but you don't offer a feedback collector during checkout and by the time you've followed up on the abandoned checkout I've probably already received the item from your competitor.
But my transaction didn't vanish, it wasn't abandoned, I consciously moved it to a competitor who won't ask me for my date of birth. No money disappeared from the economy, no more was added, it just went to a company that moderates it's demands for data.
And retailer, if I could tell you this I would but you don't offer a feedback collector during checkout and by the time you've followed up on the abandoned checkout I've probably already received the item from your competitor.