I agree whole heartedly with the conclusion of the article, that "the things that matter to engineers aren't the things that matter to real human beings."
I also noticed immediately at the end of the keynote that there wasn't an explicit mention of "corrected reception" in the new iPhone (there was mention of a new antennae design, but it wasn't explicit and not emphasised). I would have thought that this was an important reason, and perhaps why they opted for the new antennae design that they did - because of the poor reception issues with the "original" iPhone 4.
I also noticed immediately at the end of the keynote that there wasn't an explicit mention of "corrected reception" in the new iPhone (there was mention of a new antennae design, but it wasn't explicit and not emphasised). I would have thought that this was an important reason, and perhaps why they opted for the new antennae design that they did - because of the poor reception issues with the "original" iPhone 4.