I believe they (Twitter etc) are working on moderation. I do not know if that is their core competency or if they want to be in the content moderation business. I was wondering if a 3rd party might provide content moderation as a service.
Transparency is very important. If you can’t explain your solution then maybe a simpler, but less accurate method is preferred. Maybe you could set some defaults but allow more user control. Maybe you could have humans in the decision making process, but still integrate with ML models for scale. I don’t know best solution, but offering content moderation as a service would shift some blame away from social media platform even if it was not better than what they were doing in-house.
Transparency is very important. If you can’t explain your solution then maybe a simpler, but less accurate method is preferred. Maybe you could set some defaults but allow more user control. Maybe you could have humans in the decision making process, but still integrate with ML models for scale. I don’t know best solution, but offering content moderation as a service would shift some blame away from social media platform even if it was not better than what they were doing in-house.