Comment by omgjustletme

The video store had a recommendation "engine". It had people that worked there! Often times they had a employee's pick section. You could talk to an employee and they could help you out. After getting to know you, they would reserve new movies for you! I know it's crazy to think that a human being can compete with an algorithm. This was the video store experience you have missed and were unaware of. Thinking that "your way" is the only way is always wrong.