Ask HN: MacBooks seems to be the only viable option these days
I've used ThinkPads all the way from the IBM days and those good old solid Dell computers too.
Recently, I decided it was time for an update. I use Linux on the often so it was important for me to purchase a laptop that was compatible.
I bought 2 laptops, all of which I had to return in the last 2 months.
1. Dell XPS: I spent over 20+ hours with their support going back and forth. I also had a tech come to my house to replace my motherboard before I gave up and demanded a return
2. Lenovo Carbon X1: The laptop came with a faulty keyboard so I just returned it because I didn't want to wait 30 days for a mail-in repair or drive 2 hours to go to a "local" repair shop. They also made me order the laptop 3 times because their system kept cancelling it for whatever reason so it took an insane amount of time to just purchase the laptop (I spent ~6 hours to just purchase the laptop)
Maybe I'm just unlucky but the time I spent and energy I spent to just purchase these laptops shows you why people buy from Apple instead. I strongly dislike MacOS because they force the "apple way" of doing things. But it seems to be the only option these days to buy a computer with ease and get a computer "that just works". My Macbook was more expensive but the time I saved outweighs the price imo.
Recently, I decided it was time for an update. I use Linux on the often so it was important for me to purchase a laptop that was compatible.
I bought 2 laptops, all of which I had to return in the last 2 months.
1. Dell XPS: I spent over 20+ hours with their support going back and forth. I also had a tech come to my house to replace my motherboard before I gave up and demanded a return
2. Lenovo Carbon X1: The laptop came with a faulty keyboard so I just returned it because I didn't want to wait 30 days for a mail-in repair or drive 2 hours to go to a "local" repair shop. They also made me order the laptop 3 times because their system kept cancelling it for whatever reason so it took an insane amount of time to just purchase the laptop (I spent ~6 hours to just purchase the laptop)
Maybe I'm just unlucky but the time I spent and energy I spent to just purchase these laptops shows you why people buy from Apple instead. I strongly dislike MacOS because they force the "apple way" of doing things. But it seems to be the only option these days to buy a computer with ease and get a computer "that just works". My Macbook was more expensive but the time I saved outweighs the price imo.