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Comment by hu3

> Faulty script. Second, the script we used provided both the "mark for deletion" capability used in normal day-to-day operations (where recoverability is desirable), and the "permanently delete" capability that is required to permanently remove data when required for compliance reasons. The script was executed with the wrong execution mode and the wrong list of IDs. The result was that sites for approximately 400 customers were improperly deleted.

Ouch. I hope no one person got the blame. This is a systemic failure. Regardless, my regards to the engineers involved.

parent hu3 4 years ago

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