> I did a full factory reset, signed in to his account again, and now the system is once again locked down.
> So now I'm in the position where I have to ask permission from a local government entity to please let me install stuff and don't monitor the computer I bought and paid for.
I don't understand, this sounds like an issue with the account, not with the Chromebook.
Does this spyware persist on this device even if you sign into a different account?
If you look at third-party apps in the account settings, can you delete this one?
> So now I'm in the position where I have to ask permission from a local government entity to please let me install stuff and don't monitor the computer I bought and paid for.
I don't understand, this sounds like an issue with the account, not with the Chromebook.
Does this spyware persist on this device even if you sign into a different account?
If you look at third-party apps in the account settings, can you delete this one?