I have no idea what the author is on about. The exit interview is often the best 30 minutes of a bad job!
You can tell them what they are doing well, what they aren't doing well, praise good employees and criticize bad managers.
If you are both professionals, it's a cathartic experience that supports your remaining coworkers. If they are not professional, they weren't going to give you a good reference anyway. But if you are an unprofessional neurotic intent on treating Greg from HR like a captive corporate agent, I guess you will probably have a bad time?
You can tell them what they are doing well, what they aren't doing well, praise good employees and criticize bad managers.
If you are both professionals, it's a cathartic experience that supports your remaining coworkers. If they are not professional, they weren't going to give you a good reference anyway. But if you are an unprofessional neurotic intent on treating Greg from HR like a captive corporate agent, I guess you will probably have a bad time?