While I agree, venture outside central government to local authority and you still get a shit show of bad websites and services.
The other day I paid out yearly fee for our garden waste bin collection. The page takes you to an completely un-styled credit card form with no branding and just the price, no details, then the “confirmation” screen is just white page with a single line “payment received”, nothing else not even a redirect. Oh and no confirmation email.
Our local planning site had a bug for six months where when you typed in the search box, focus was lost if you typed to slowly due to the results appearing automatically and steeling focus…
The other day I paid out yearly fee for our garden waste bin collection. The page takes you to an completely un-styled credit card form with no branding and just the price, no details, then the “confirmation” screen is just white page with a single line “payment received”, nothing else not even a redirect. Oh and no confirmation email.
Our local planning site had a bug for six months where when you typed in the search box, focus was lost if you typed to slowly due to the results appearing automatically and steeling focus…