You don't have the right to tell others how to run their business. You do have the right to take your business elsewhere.
In a free market people vote with their wallet and there's plenty out there that accept the zero support model with a lower price, whether they understand what they are getting or not. That's assuming they even bother to ask about support options up front.
In a free market people vote with their wallet and there's plenty out there that accept the zero support model with a lower price, whether they understand what they are getting or not. That's assuming they even bother to ask about support options up front.