Do a significant % of users realistically read stuff like this? We've had exactly the same ongoing problem for over a decade, and walls of text, FAQs, etc just don't allay concerns. People are just too cycnical to believe it, maybe rightly.
We found the best solution was to claim that pricing kicked in at certain usage tiers, whereas everything is actually free all the time.
We found the best solution was to claim that pricing kicked in at certain usage tiers, whereas everything is actually free all the time.