What if the saw breaks, what if the person who knows how to use the saw leaves?
There are good answers to these problems, but I find folks who find comfort in outsourcing assume it's easier for the downstream org solve them.
Personal experience suggests it's often a false sense of security, and you often have to have your own experts anyway.
Saw the same in software. We won't get budget to patch so let's outsource. The outsourced entity also doesn't patch, because there's no business case approval to do so. The problem is usually tech is ran by finance.
There are good answers to these problems, but I find folks who find comfort in outsourcing assume it's easier for the downstream org solve them.
Personal experience suggests it's often a false sense of security, and you often have to have your own experts anyway.
Saw the same in software. We won't get budget to patch so let's outsource. The outsourced entity also doesn't patch, because there's no business case approval to do so. The problem is usually tech is ran by finance.