Comment by lululouise

Hey guys thanks so much for your response. I do believe 2 step was going but the hacker changed the details to his, wiped my phone and with it, my Google authenticator and presumably set it up on his phone! I'm completely locked from making any changes yet I can still see my emails and stuff but I can't change anything or verify myself. I did use the authenticator app plenty of times so I'm certain I had it set up. Although I'm starting to doubt myself now.... It's a nightmare!