It’s an arms race of bad faith complaints leading to watered down responses, and mediocre responses leading to faux-outraged complaints, all involving a peanut gallery of online haters.
I agree with avoiding publicity (in this sense e.g by replying to online complaints or attacks, other than to redirect to a private channel), though I don’t like it.
I agree with avoiding publicity (in this sense e.g by replying to online complaints or attacks, other than to redirect to a private channel), though I don’t like it.