> if you let this kind of fuck-up go undetected for over three months, you have to at least assume some of the blame and acknowledge that you probably could have caught it if you scrutinized transactions.
I work in eCommerce and occasionally there will be something like a script or config gets messed up and an issue with billing will happen. And being the "expert" I'm usually the one called to fix it.
I wish I could count the number of tense discussions I have had that are along the lines of:
Them: We haven't been charging tax in Canada for three months because the config was wrong. Fix it!
Me: (some more polite variant of) So just to confirm, this has been wrong in your ERP... hundreds of thousands of CAD of uncollected VAT... for 3 months and you're just now noticing?
It is, unfortunately, an extremely common discussion. That or some close variant of.
I work in eCommerce and occasionally there will be something like a script or config gets messed up and an issue with billing will happen. And being the "expert" I'm usually the one called to fix it.
I wish I could count the number of tense discussions I have had that are along the lines of:
It is, unfortunately, an extremely common discussion. That or some close variant of.