Comment by kingcharles

Thanks for replying Dan. I'm not surprised I'm getting downvoted for my pithy reply. Honestly, I've worked in web dev for over 25 years. I have no idea what this product is for. I reread the summary at the top of the thread. Is this for SaaS providers having trouble with a badly designed sign-up process? Can't they just use standard analytics to improve their sign-up? Why are these companies using spreadsheets? Are these offline customers? I'm so confused about the whole thing. Maybe I'm getting too old. I'm clearly being dense and missing something as there are several competitors also posting on this thread, so whatever these companies do it must be popular and important. Good luck to them, someone obviously needs whatever service it is that they provide.