Airbnb has been very human hostile since the beginning.
The first time I had to create an account, they required that I connect with a google account with access to all my contacts. Then ask me to make a video of myself.
I didn't create the account and booked an hotel.
Now they are less aggressive with their new procedures, but still, you can see that the people behind it see technical solutions way before they perceive the human impact.
My grand-father was like that. A brilliant engineer from the most elite school of his generation in France. He once told me very seriously a solution for making more accommodations for the poorest people would be to remove individual bathrooms, and create common ones for the whole building instead.
The first time I had to create an account, they required that I connect with a google account with access to all my contacts. Then ask me to make a video of myself.
I didn't create the account and booked an hotel.
Now they are less aggressive with their new procedures, but still, you can see that the people behind it see technical solutions way before they perceive the human impact.
My grand-father was like that. A brilliant engineer from the most elite school of his generation in France. He once told me very seriously a solution for making more accommodations for the poorest people would be to remove individual bathrooms, and create common ones for the whole building instead.
Airbnb tech teams remind me of him.