They are frustrated, they're simply not aware that Intuit and other players have exercised regulatory capture to make it so awful and blame "the government" since the IRS is the face of it.
Other modernized nations have nothing like this insanity, often sending people yearly reports they can accept (since for most cases they are accurate) or send in amendments. This is far from the only issue that business interests have made the USA almost uniquely fucking stupid about.
Other modernized nations have nothing like this insanity, often sending people yearly reports they can accept (since for most cases they are accurate) or send in amendments. This is far from the only issue that business interests have made the USA almost uniquely fucking stupid about.